Privacy Policy

Last updated: May 20 2021

 

SCF Processing Ltd is committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, and use your personal information.

All of SCF Processing Ltd research and development project work for our customers is confidential, where we have disclaimer agreements in place to safeguard both parties – our customer and SCF Processing Ltd.

About our privacy policy

This privacy policy applies to our website, and other services, including events and online training hubs, that refer or link to this privacy policy.  SCF Processing Ltd that owns or administers the online hub service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

  • Information we collect
  • How we use your information
  • Data retention
  • Data security
  • Payment data

information we collect

We collect information about you in 2 ways: directly from your input via our website or telephone communication from you.

Information you provide to us

The types of personal information that we collect directly from you depends on the content and features of the Service you use, online training hubs, membership forum and events, may include:

  • Contact details, such as your name, email address, postal address, phone number;

  • Account login credentials, such as usernames and passwords;

  • Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, and gender;

  • Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;

  • Information that you communicate to us, such as questions or information you send to our customer support team;

  • Data that you provide to us as part of interacting with the Service, such as your favourites and search queries; and/or

  • Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.

HOW WE USE YOUR INFORMATION

 

 

At SCF Processing Ltd we will not disclose your personal information to a third party. We are committed to delivering a relevant and useful experience to you with our online training hubs, events and members forum. Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;
  • Process and fulfill a request, order, download, subscription or other transaction;
  • Provide technical, product and other support and help to keep the Service working, safe and secure; and/or
  • Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and our other business operations,

We may also use your personal information to:

  • Respond to your requests, inquiries, comments or concerns;
  • Conduct and administer user surveys, competitions and similar promotions;
  • Provide you with relevant promotional messages and other information about products, events and services of ours which we think may be of interest to you.
  • Comply with our legal obligations, resolve disputes and enforce our agreements.
 

DATA RETENTION

 

 

 

 

 

DATA SECURITY

 

 

 

PAYMENT DATA

 

We retain your personal information for 1 year after you delete your online account/registration with SCF Processing Ltd.  Data retention provides for the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

SCF Processing Ltd retains the right to use your personal information to inform the relevant legal organisations and authorities against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of any of the our online hub services and membership forums.

SCF Processing Ltd, uses the payment platform PayPal, which is encrypted.  We do not see your personal information or bank, credit or debit card details. Paypal is a secure 3rd party payment platform. We will never ask you for sensitive information such as credit, debit or bank details via email or telephone communication.